Doctors office waiting room

Are waiting rooms passé: A pilot study of patient self-rooming

Are waiting rooms passé: A pilot study of patient self-rooming

Timeliness of care after patients arrive at the primary care office has received little focus. In this article, the UW PATH collaborative describes an intervention at 2 community family medicine clinics that allowed patients to direct themselves into exam rooms. After the intervention, 95% of patients said they preferred rooming themselves and patient satisfaction remained high. Others interested in redirecting staff time toward value-added patient care should consider trialing this intervention.

Read the article

Person working on laptop

Approaches and challenges to optimising primary care teams' electronic health record usage

Approaches and challenges to optimising primary care teams' electronic health record usage

The UW PATH collaborative examined the approaches used and challenges perceived by analysts supporting the optimization of primary care teams' EHR use at a large U.S. academic health system. Analysts and their supervisor were interviewed and data were analyzed for themes. Dedicated optimization analysts can add value to health systems through playing a mediating role between health information technology leadership and care teams. EHR optimization should be performed with an understanding of workflow, cognitive and interactional activities in primary care.

Read the article

Pages