Interhospital transfers, the movement of patients between acute care facilities, play an increasingly critical role in the United States healthcare system. Although interhospital transfers are necessary, transferred patients experience more morbidity and mortality than directly admitted patients, even after adjusting for severity of illness. Effective and efficient communication between healthcare providers is crucial during interhospital transfers to promote ideal resource allocation as well as optimal patient outcomes and continuity of care.
The Transfer Call Toolkit offers tools to help transfer center nurses facilitate calls about transfers and ensure that the information exchange is clear, complete, consistent, and efficient. It also provides resources to facilitate training transfer center nurses on the tools and to communicate to providers and leadership at referring and accepting hospitals that the tools will be used.
View the Toolkit