Bridging clinical researcher perceptions and health IT realities: A case study of stakeholder creep

In an article co-authored by Drs. Edmond Ramly and Christie Bartels, the investigators describe “stakeholder creep,” which resulted in a 3-month delay in go-live and increased work hours in a health information technology implementation project. The authors define stakeholder creep as not thoroughly identifying which stakeholders need to be involved and why before starting the project, and consequently not understanding the truee effort, skill sets, social capital, and time required to complete the project. In a root cause analysis, the team identified four main misconceptions that contributed to stakeholder creep. They developed a stakeholder planning tool, described in the article, that was perceived to be feasible and helpful in mitigating the effect of stakeholder creep.

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